Opening statement
By Paul K. Henderson
President and CEO, Menu Foods Income Fund
23 March, 2007
Ladies and gentlemen:
Thank you for assembling on such short notice.
I have some brief opening comments. And then we will take questions. The news
conference will conclude at 4:30 sharp.
My name is Paul Henderson, and I am the President and CEO of Menu Foods. With
me today is Dr. Richard Shields, Executive Vice President of Menu Foods. Rick
is head of Menu's technical services that includes research & development,
regulatory and quality assurance. Rick is a PHD in Animal Nutrition.
We are happy and relieved that the experts from the New York State Department
of Agriculture and
Dedicated and knowledgeable researchers at universities, independent
laboratories, and our own veterinary consultants worked tirelessly to defend
and protect our cats and dogs.
Over the past seven days, we have spoken with almost two hundred thousand
consumers. They were scared; some like myself, are
angry; they demonstrated a level of care and concern that only those of us who
are pet-owners can understand.
Our hearts go out to the many thousands of pet-owners across
I can anticipate some of your questions, so let me address them briefly.
Q. How did this substance get into our products?
A. At this stage, we do not know. Our immediate
next steps will be to begin testing of all suspect raw materials with the goal
of quickly identifying the means through which this substance entered our
supply chain.
Q. Which specific products made by our company
contain this substance?
A. Again, we do not know with certainty. This
morning, the researchers advised us of their discovery as they investigated the
recalled product. At this time we have no reason to suspect that this matter
goes beyond the recalled product.
Q. What should pet-owners do?
A. Until we have these answers, we have the
following advice for consumers:
* We want to
reinforce our view that all consumers should immediately stop using the
recalled product.
* If your pet is showing any signs of
illness after consuming any recalled pet food, see a veterinarian immediately
Q. What about the future of Menu Foods?
A. We have a strong, sustainable business, and
we're confident about the future. Our customers and partners have been understanding, supportive and loyal. And for that, we
are grateful.
As I have explained, we have a lot of work to do. And we are eager to get back
to it. But we will take questions for about 20 minutes.